The distressing letter from Steve and Lynn Reid elicits this response. My background is as a volunteer working with street people at a religiously based place, the Downtown Chapel, in Portland, OR, for years.

The problem is not your commendable compassion and desire to help, but more from decisions you make on the basis of false expectations. Your letter shows you learning this the hard way and bringing disillusionment. Yes, the streets are filled with people in serious trouble besides just being poor, and it brings the predators as well to prey upon the troubled and those who help them. If you “never say no” as you indicate, you may be seen as an easy mark that will attract the worst, which may frighten off the best. You should be saying “no” most of the time regarding material help. When you do give it, you do need a method to verify legitimate need. Occasionally, you will be fooled, and the best you can do is follow well-thought-out rules.

For example, it is not a good idea to give out cash. I know how hard it is to not reach in your pocket to help a person in need, but if you do, expect a line at your door. You cannot run an organization the same way as you might give personally. But they are absolutely worth helping. And what you have to give is priceless. Like true concern and caring, honest response, including anger, a listening ear, advice, prayer and guidance. You will not be able to fix their problems. But just walking part of the journey can change a life. You need help in discerning those in need from the con artists. The Everett Gospel Mission or a police detective could help. Your idea for a summit is a good idea to find ways of making these kinds of assessments. Whatever you do, please do not give up. You are so needed and truly doing the work of Jesus. You just need some help with a few skills.

Sharon Robinson, Marysville